Support

GOV.UK Forms is a new platform for people who work in government to create online forms for GOV.UK.

What do you need help with?

I work in a government service team and need help using GOV.UK Forms

I work in a government service team and have a question about GOV.UK Forms

I’m a member of the public with a question about a government form or service

Continue

Check our system status

If you have a problem with the platform, check for known issues on the GOV.UK Forms system status page. You can subscribe to get notifications about current and future issues.

Support during working hours

Our working hours are 9.00am to 5.00pm on weekdays, except bank holidays.

If you send us a query, we’ll reply within 2 working days.

24 hour monitoring

We use 24 hour automated monitoring to detect issues that could affect the performance or availability of the platform and forms made with it.

If this monitoring detects a critical issue, we will investigate within 45 minutes.